Some Office 365 teams may find their anti-spam filters prevent Loop Team (and other third-parties) from reaching the inbox. If you do not receive an authorization email after creating your Loop Team account, please contact your team's IT admin, or find tips below on how to whitelist the domain.

Tips provided by

Office 365 provides protection for your email account with automatic filters that divert suspected spam to a separate folder away from the Inbox. While this safeguard is usually helpful, valid emails from companies, colleagues and loved ones may also end up in the spam folder. Creating a whitelist tells the program which domains it should always allow through and eliminates the possibility of missing legitimate emails. You must log in to Office 365 as an Admin to add domains to the whitelist.

1.) Click the “Admin” drop-down box at the top of the screen, select “Exchange” and click the “Mail Flow” heading.

2.) Click the plus sign icon and select “Bypass spam filtering” from the menu.

3.) Type a name for the rule in the appropriate text box. Something simple such as “Whitelist” suffices.

4.) Select “The senders domain is…” from the “Apply this rule if” drop-down box.

5.) Enter the domain you want to allow access. Do not include the entire email address; rather, just include the domain from which it originates, such as “”

Enter " " to whitelist emails from Loop Team.

6.) Click “OK” when you’re done.

Once complete, please revisit your team's Loop Team workspace link and register again.

Please let us know if you have any issues.

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